Terms and Conditions of Sale
Effective Date: April, 2026
These Terms and Conditions govern all orders placed with Grande Finale Blinds. By placing an order, you confirm that you have read and agree to be bound by these Terms. We reserve the right to update these Terms at any time; the version in effect when your order is confirmed will apply to that order.
1. Quotations
All written quotations are valid for 14 days from the date of issue, unless stated otherwise. Quotations are estimates based on information available at the time and are subject to confirmation following a final site measure where applicable.
2. Pricing and Taxes
All prices are quoted in Canadian dollars (CAD). Applicable Goods and Services Tax (GST), will be applied at checkout in accordance with current Canadian tax legislation.
Website images may depict optional upgrades available at additional cost. All products are priced according to their dimensions, fabric, and specifications.
3. Acceptance of Orders and Deposit
An order is not accepted by us until a written order confirmation has been issued. To initiate production, a non-refundable deposit of 50% of the total invoiced amount is required at the time of ordering, comprising:
Receipt of the deposit authorises us to begin sourcing materials and scheduling production for your order.
4. Order Variations
Requests to vary a confirmed order must be submitted in writing to our customer service team. We may accept or decline variation requests at our discretion. All additional costs resulting from an approved variation are the sole responsibility of the Customer.
5. Cancellation of Orders Canadian law
As our products are custom-manufactured to your individual specifications, the following cancellation terms apply:
Orders may be cancelled at no charge within 24 hours of placement, provided production has not yet commenced.
Once production has begun, no cancellation or variation may be made without our prior written consent, which we may grant or withhold at our discretion.
Where a post-production cancellation is agreed, we reserve the right to invoice all costs incurred to that point, including materials, labour, and tooling.
6. Delivery Timeframes
Standard delivery for most products is approximately 3 to 6 weeks from the date the deposit clears. Certain products or materials may require 6 to 12 weeks; estimated lead times will be communicated at the time of ordering.
All delivery and installation dates are estimates provided in good faith. We are not liable for delays caused by material availability, carrier scheduling, or circumstances beyond our reasonable control. A delivery delay does not entitle the Customer to cancel the order or withhold payment.
7. Preparation for Installation
The Customer is responsible for ensuring that our team has safe, unobstructed access to the installation site at the agreed time, and that all fixing surfaces are structurally sound and adequate for the secure installation of products. Any additional visit required due to inadequate access or site preparation may incur a further service charge.
8. Removal and Disposal of Existing Window Coverings
Unless a take-down and disposal service is selected at quotation, the Customer is responsible for removing any existing window coverings prior to our installation visit. If removal and disposal is required as an additional service, a separate fee will apply.
9. Delivery, Risk, and Title
We will make all reasonable efforts to deliver and install goods at the agreed time and location; however, all delivery dates are estimates only and we are not liable for delays.
We reserve the right to fulfil an order across one or more separate deliveries, unless otherwise agreed in writing at the time of ordering.
Legal title (ownership) in the goods passes to the Customer only when we have received payment in full for all amounts owing on the order.
10. Hidden Obstructions and Customer Indemnity
The Customer must advise us prior to installation of any known concealed obstructions at the site, including electrical cables, data cabling, plumbing, gas lines, or drainage pipes within walls, ceilings, or floors. While our installers will take all reasonable care, we will not be liable for damage to structures, surfaces, or concealed services arising from obstructions that were not disclosed. The Customer agrees to bear all costs associated with undisclosed obstructions and to indemnify us against any related loss, claim, or expense.
11. Return of Goods
Because our products are custom-made to your specifications, we do not accept returns except where:
A valid warranty claim has been established; or
We have provided prior written authorization for the return.
Unauthorized returns cannot be processed. Where a non-warranty return is approved, an administration fee may apply.
12. Payment of Remaining Balance
The outstanding balance (50% of the total invoiced amount) must be received upon completion of installation, unless a separate written arrangement has been agreed.
14. Late Payment
Balances not paid by the due date will accrue interest at 1.5% per month (18% per annum) on the outstanding amount until payment is received in full. We also reserve the right to place any pending orders on hold while amounts remain overdue.
15. Repossession of Goods Canadian Law
Where payment has not been received in full by the agreed due date, and to the extent permitted under applicable Canadian provincial law, the Customer irrevocably authorises us to enter the premises where the goods are located to inspect, identify, and repossess any goods to which we retain title. We may subsequently sell or dispose of repossessed goods at our discretion and will not be liable for any loss arising from such action. The Customer remains responsible for any shortfall between the sale proceeds and the total amount owed.
16. Warranty
All products supplied and installed by our team are covered by the applicable manufacturer's warranty. Warranty periods and terms vary by product and are set out in the warranty documentation provided with your order.
Products supplied by us but installed by the Customer or a third party are not covered under our warranty, and we accept no liability for their performance or function.
Warranty coverage applies only once full payment has been received. Products remain our property until paid for in full
The warranty does not cover damage or failure resulting from:
Improper use, neglect, or accidental damage;
Normal wear and tear, including colour change from prolonged sun exposure;
Damage caused by pets, children, or physical impact;
Modification or repair by anyone other than our authorised personnel;
Exposure to weather conditions due to open windows or doors.
17. Privacy and Personal Information Canadian Law
We collect and handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Information collected in connection with your order is used solely for order processing, delivery, customer service, and business communications. We do not sell your personal information to third parties. Our full Privacy Policy is available on our website.
18. Entire Agreement
These Terms, together with your written order confirmation and any applicable warranty documentation, constitute the entire agreement between you and us regarding the supply of goods and services. No prior representations or understandings form part of this agreement unless recorded in a signed written document. No amendment to these Terms will be effective unless agreed in writing by both parties.
19. Governing Law and Jurisdiction Canadian law
These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the applicable federal laws of Canada. Both parties submit to the exclusive jurisdiction of the courts of that province for the resolution of any dispute arising out of or connected with these Terms or any order placed with us.
20. Contact Us
For any questions about these Terms or your order, please contact our team:
Grande Finale Blinds
Email: kyle@grandefinaleblinds.com
Phone: (403) 899-3992